E-COMMERCE ASSISTANT

Key Responsibilities
• Quick Commerce & Platform Management: Manage quick commerce channel product listings, master product files (pricing, visuals and descriptions), and monitor sales performance and product availability across platforms like GrabMart and other e-commerce channels.
• Category Procurement & PO Ordering: Handle the end-to-end procurement process, specifically telco and services category purchase order (PO) ordering, supplier coordination and delivery follow-ups.
• Stakeholder & Operational Liaison: Act as a key point of contact with key account managers, outlet operations, warehouse and supply chain teams to ensure seamless execution, alignment between online and offline merchandising, and timely stock replenishment.
• Sales Reporting & Payment Administration: Generate and analyse daily, weekly and monthly sales reports and merchandising performance metrics. Handle paperwork on payment-related matters based on delegation of authority.
• Promotions & Digital Strategy: Plan and execute online promotions in alignment with marketing themes and seasonal campaigns, supporting digital strategies that enhance the customer experience and drive conversions.
• Ad-Hoc Projects: Manage and support other ad-hoc projects as assigned by management.

Job Requirements
• Minimum 1 year of working experience in merchandising, e-commerce or a related field. • Diploma or Degree in Business, Marketing, Supply Chain or a related discipline.
• Proficient in Microsoft Excel and reporting tools.
• Strong communication skills in English and Bahasa Malaysia; Mandarin is an added advantage.
• Experience with GrabMart or similar quick commerce / online platforms is preferred.
• Detail-oriented with strong organisational, administrative and time management skills