Duties & Responsibilities
• Lead and manage the overall brand direction, marketing strategy and campaign planning for myNEWS.
• Develop annual, quarterly and monthly marketing calendars for myNEWS, including product launches, festive campaigns, tactical promotions and brand-building initiatives.
• Strengthen myNEWS’ positioning as a trusted, homegrown convenience retail brand that is relevant to everyday Malaysian customers.
• Plan and execute marketing campaigns from brief development to final rollout across in-store, social media, digital platforms and other customer touchpoints.
• Work closely with category, merchandising, operations, creative, customer service, suppliers and external partners to ensure smooth campaign execution.
• Develop clear campaign briefs with objectives, target audience, key messages, product focus, POSM requirements, social content direction and timelines.
• Support new product launches by identifying strong selling points, customer needs, price value, product USPs and communication angles.
• Ensure all myNEWS food, beverages, snacks, retail products, value deals and promotional items are communicated in a clear, relevant and commercially effective way.
• Drive communication for key myNEWS categories including Ready-To-Eat food, Maru Coffee, beverages, snacks, value promotions and seasonal campaigns.
• Guide creative development for campaign key visuals, POSM, TV displays, social media content and other marketing materials.
• Review creative work to ensure it is on-brand, visually clear, commercially strong, accurate and aligned with myNEWS’ brand identity.
• Work with the trade marketing / outlet merchandising team to strengthen store-level visibility through effective POSM placement, menu boards, shelf communication, TV displays and promotional areas.
• Conduct outlet visits to understand customer behaviour, store execution, visibility gaps and opportunities for improvement.
• Plan social media content direction for myNEWS, including reels, stories, static posts, tactical promotions and engagement-led content.
• Monitor competitor activities, market trends, customer feedback and campaign performance to identify new opportunities.
• Track campaign effectiveness and prepare post-campaign reviews with learnings and recommendations.
• Support budget tracking, quotation requests, supplier coordination, campaign documentation and internal reporting.
• Ensure all marketing activities support myNEWS’ business objectives, customer relevance, sales growth and brand trust.