Duties & Responsibilities
- Provide administrative and operational support to ensure the smooth day-to-day running of operations.
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Coordinate with internal departments, including IT, Finance, HR, and Operations, to ensure effective communication and seamless workflow.
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Assist in the implementation of new processes, systems, and operational initiatives, including identifying and resolving issues during implementation.
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Monitor and analyze operational performance data to identify trends, inefficiencies, and areas for improvement.
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Provide basic system and technical support, including troubleshooting issues and assisting users where required.
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Manage inventory, procurement, and stock-related activities, including ordering, receiving, monitoring, and maintaining appropriate stock levels.
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Coordinate and communicate with external suppliers, vendors, and business partners to ensure operational requirements are met.
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Maintain accurate operational records, documentation, reports, and databases.
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Continuously review and improve operational processes to enhance efficiency, productivity, service quality, and cost effectiveness.
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Identify potential operational risks and support the implementation of appropriate risk mitigation and contingency measures.
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Ensure operational activities comply with relevant company policies, regulatory requirements, safety standards, and industry practices.
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Support the Operations team in ad-hoc projects, process improvements, and other operational initiatives as required.