MERCHANDISING MANAGER

Job Description:

Category Management:

  • Take ownership of the shelves. Identify missing “hero” products and ensure product mix is always ahead of competitors, review slow moving SKU and activate clearance to reduce damage to business, aggressive to approach newest or NPD which is suitable to business format, maintain appropriate no. of SKU/listing to ensure fulfil customer demand while keep inventory healthy.

Pricing and Benchmarking:

  • Conduct regular market price checks. Set the RRP (Retail Price) for our items to ensure we stay competitive while protecting our margins.
  • Conduct regular check on products, promotion and display strategies, and analyse retail trends and customer behaviours.

Supplier Negotiation and Performance:

  • Deal directly with supplier/distributors/vendors to get better COGS, trading terms, promotional support, and any operational issues which harmful to our business.
  • Manage the Product Master List with high discipline – ensuring SKU details, barcodes, and costs are accurate.
  • Ensure proper documentation, supplier agreements, rebate tracking, and commercial records are properly maintained.

Analytic and Reporting:

  • Weekly & Monthly review on sales & counter measure including store best practice.
  • Provide sales counter measure as and when necessary.
  • Monitor actual performance vs budget and implement correctness action plans when necessary.

Stock Availability:

  • Work closely with Operations to ensure zero stock-outs on fast moving categories.
  • Work closely with Supply Chain team to ensure sufficient stocks stored in Distribution Centre and right amount of quantity to deliver to each outlet.
  • Monitor and Track supplier/vendor PO and direct stores fulfilment with purchase sell-through to avoid lost sales opportunity and disappointment from customers.

Promotion:

  • Planning and execution on monthly, weekly and promotional campaign with government, including checking execution in-stores.

Operation Support:

  • Day to Day operation issue support to smoothen the operation task.

New stores and revamp/refurbishment support:

  • Assortment, categories, equipment, promotion, display planning.

Stores Visitation

  • Store visit to store and checking on the selling floor and backroom condition.
  • To ensure proper merchandising execution.
  • To understand operational challenges and customer demand.

Collaborate with Planogram and Space Planning Team:

  • To optimise product mix based on sales performance and customer demand.
  • Develop and maintain planogram for different store formats and product categories.
  • Allocate shelf space effectively to maximise sales per square foot.
  • Review slow-moving items and recommend actions such as promotions or delisting.

Support on special projects to improve department sales and activation.

Manage categories:

  • Beverage
  • Confectionary (Snack & Candy)
  • Dairy: Perishable, Fruits & Vegetables, Meat & Poultry, Seafood, Frozen Food, Fresh Milk, Chill foods, Ice Cream or temperature sensitive products/handling.
  • Bakery

Ensure fresh categories maintain high standard and quality, freshness, cleanliness, and food safety compliance.

Job Requirements:

  • Retail buying experience with relevant product category.
  • Strong negotiation skills and experience of negotiating income and promotional support from Suppliers.
  • Understanding of Profit and Loss management.
  • Engaging and influential communication.
  • Able to work in a fast-paced and results-driven retail environment.
  • Independent, proactive, and commercially focused, and willing to go the extra mile for company growth.
  • Strong analytical and leadership skills.
  • Proficient in Microsoft Excel and retail reporting analysis.
  • Possess own transportation and be willing to travel when required.
  • Proven problem-solving and decision-making capabilities.
  • Collaborative team player with excellent interpersonal skills.

  Spoken Language:  Malay, English

  Written Language:  Malay, English