SENIOR MANAGER, MERCHANDISING

Job Responsibilities

  • Lead and drive merchandising performance across multiple categories, ensuring achievement of sales, margin, and profitability targets
  • Develop and execute category and commercial strategies aligned with overall business objectives
  • Identify and unlock growth opportunities across assortment, pricing, promotions, and channels
  • Oversee full category portfolio performance, including monitoring KPIs and driving corrective actions
  • Lead high-level supplier negotiations covering cost, rebates, and trade funding to maximise commercial value
  • Build and manage strategic supplier partnerships and joint business plans (JBP)
  • Provide direction on SKU strategy, including product expansion, rationalisation, and lifecycle management
  • Oversee new product development (NPD) pipeline and listing strategy
  • Lead development and execution of promotion strategies and commercial calendar
  • Monitor and optimise promotion effectiveness and ROI
  • Collaborate cross-functionally with Operations, Marketing, E-Commerce, and Supply Chain teams to ensure strong execution
  • Drive improvements in assortment productivity, inventory efficiency, and overall category performance
  • Lead, coach, and develop a high-performing merchandising team
  • Foster a culture of ownership, accountability, and data-driven decision making

Job Requirement

  • 8–12+ years of experience in merchandising, category management, or commercial roles within retail or FMCG
  • Proven track record in managing multiple categories and leading teams
  • Strong commercial acumen with hands-on experience in P&L management
  • Demonstrated expertise in supplier negotiation and partnership management
  • Strong analytical capability with the ability to translate data into strategic decisions
  • Experience working in an omnichannel environment (retail and e-commerce)
  • Excellent stakeholder management and communication skills
  • Strong leadership presence with the ability to influence senior stakeholders and drive alignment
  • Strategic thinker with an entrepreneurial mindset and high ownership mentality

  Spoken Language:  Malay, English

  Written Language:  Malay, English