Duties & Responsibilities
Outlet Standards
- Reviewing and resolving obstacles towards achieving outlet standards.
- Periodically review MARU outlet standards ensuring alignment of industry standards and customer needs.
- Developing and executing sustainable processes by monitoring and enforcing outlet standards.
- Accountable for achieving outlet standard targets within assigned region.
Compliance
- Identifying weaknesses in compliance processes, exploring and implementing alternative ways improving compliance controls.
- Identifying weaknesses in compliance processes, tighten compliance processes.
- Accountable for achieving Compliance targets within assigned region.
People
- Accountable in achieving required expectations of outlet standards, compliance, people and business results.
- Developing clear action plans within span of control. Action plans with clear expectations, deliverables and timelines with execution of action plans.
- Champions people development and engagement by displaying defined values and leadership competencies on a daily basis.
- Recognition of outlet employee with outstanding performance.
- Shares best practice with employees within region.
- Work with HR to address challenges in competency gaps and talent supply.
- Conducting periodically performance conversations with direct report of subordinates. Coach them for continuous career progression.
- Work with HR in reviewing and improving people practices.
Commercial
- Cascading business priorities and company updates to all levels of employees.
- Accountable for P&L performance of area by reviewing P&L consistently with Assistant Area Sales Manager or Area Sales Managers, identifying root causes that contributing sales and profit achievements and taking necessary action in sustaining or improving performance.
- Resolving obstacles towards sales achievement.
- Keep abreast with local community events, identifying business opportunities and increasing business performance.
- Actively pursuing outlet networks expansion to widen business presence.