1) Identifying and assessing the training needs of the organization through job analysis, career paths and consultation with relevant managers.

2) Planning and developing individualized and group training programs that address specific business needs.

3) Developing and reviewing training manuals that target tangible results.

4) Implementing effective training methods customized for different levels.

5) Monitoring and managing the training budget.

6) Evaluating organizational performance ensuring training that arranged meeting business needs and improving performance.

7) Assessing employees’ skills, performance and productivity through observations and feedbacks received identifying areas of improvement.

8) Driving brand values and philosophy through all training and development activities.

9) Effective communication with team members, trainers and management.

10) Creating a curriculum, facilitating strategic training based on the organization’s goals.

11) Selecting and managing resources, including working with both internal employees and training vendors developing and delivering training.

12) Managing the technologies and personnel required in developing, managing and delivering training.

13) Keep abreast of training trends, developments and best practices.

Must to have:

Degree in any field. Preferably degree in Education, Retailing, Management.

Willing to travel within Malaysia.

Good to have:

Experience in Operations Training or Soft Skills Training.

Experience in outlet operations management (Convenience Retail or similar business model).

  Employment Type:  Permanent (Full Time)

  Industry:  Retail / Wholesale Trading / Property

  Spoken Language:  Malay, English

  Written Language:  Malay, English