Duties & Responsibilities

1. Primary

• Responsible for development and updates of Training Program Materials and documents for both store operations and non-operations related.

• Liaise with relevant departments to ensure information and activities are consistently communicated and updated.

• Conduct soft skills and new projects launch training for HQ staff.

• Assist Area Trainer to conduct follow ups and On-the-job evaluation for new staff to certify the staff.

2. Secondary

• Plan and monitor the company’s CSR activities to meet the company’s sustainability goals.

• Constantly contact and meet up with external parties (eg Schools & NGOs) to execute CSR related activities on monthly basis, and ensuring all activities are recorded and documented.

• Drive internal and external communications with relevant parties to ensure smooth execution of the CSR activities.

Must-Have Requirements:

• Bachelor's degree in any field, preferably in Education or Public Relations.
• Highly organised and disciplined to work independently and as part of a team.
• Good written and verbal communication skills in English and Bahasa Malaysia.
• Proficient in all Microsoft Office applications.
• Good communication and interpersonal skills with the ability to interact with all levels.

Good to Have:

• Experience in Operations Training or Soft Skills Training.

• Background in organizing CSR activities or events.

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