Job Requirements
* Comprehensive understanding of network architecture and client/server technology
* Experience with Firewall Palo Alto , SonicWALL , Cisco meraki .
Server and other network security devices.
* Hands-on experience with Windows 10 and Windows Server 2012 onward operating systems, patching, backup/restore, monitoring and other management/administration Software and components
* Experience POS software and hardware devices.
* Experience on SQL databases management such as backup, recovery, and maintenance.
* Experience and MDM and IT management software.
* Has 2+ years of experience in, network topology & security and retail equipment’s.
* Responsible, installation and maintenance of all IT Hardware, infrastructure, and services.
* Troubleshooting system and network problems and diagnosing and solving hardware or software faults
* Providing support, including procedural documentation and relevant reports.
* Following diagrams and written instructions to repair a fault or set up a system.
* Supporting the roll-out of new system and applications.
* Responding within agreed time limits to the tickets
* Working continuously on a task until completion (or referral to third parties, if appropriate).
* Rapidly establishing a good working relationship with customers and other professionals.
* Review diagnostics and assess the functionality and efficiency of systems
* Determine rationale and methods for upgrading company network software programs each time an update is released.
* Ensure task schedule are on track resolve with regular updates.