Role
Duties & Responsibilities
- People management skills, developing high calibre team and function to meeting company goals and objectives. • Plan and manage logistics, warehouse, transportation, and customer services. Directing, optimizing, and coordinating full order cycle. Liaising and negotiating with suppliers, manufacturers, stores.
- Responsible in managing and driving daily warehouse and distribution operations service provider is performing to their agreed standard and lead time. Ensuring on Time in Full (OTIF) is being closely monitored and provide guidance to service provide to perform
- To establish collaboration with 3PL by setting and manages 3PL KPI to achieve high standards of service levels with CAPA in place.
- Manages and drive system application, interfaces, verification, and reconciliation are on time to facilitate day to day business needs. For example, 3PL & BIPOS inventory accuracy to be reviewed and achieved on weekly basis.
- To lead and prove improvements delivery quality service and results by studying, evaluating and re-design work instruction, workflow, and local policies.
- To establish and communicate service metric through monitoring, analysing results, and implementing changes on mode of transport and constantly reviewing forwarder’s performance.
- Accountable and identifying cost savings opportunity on freight rates, route management, local distribution, and 3PL.
- To drive initiative for system efficiency and improve productivity through cost efficiency and savings.
- People management, setting up a team of functional logistics & customer service team.
- Perform duties and task assigned by supervisor and/or management.