CUSTOMER RELATIONSHIP MANAGEMENT MANAGER

Duties & Responsibilities

  • Analyzing data to inform business development and campaigns
  • Driving CRM initiatives and overseeing the execution of campaigns
  • Acting as a liaison between the IT and CRM team to identify consumer segments to be targeted for campaigns
  • Partnering with different stakeholders to keep them informed about upcoming data management initiatives
  • Maintaining and improving data management processes and accuracy
  • Working with vendor to manage CRM systems and data warehousing

Job Requirements

  • Diploma/Degree in Sales, Marketing, Business Administration, or related field.
  • 3 years of experience in a similar role.
  • Experience in SQL data extraction, overseeing and driving campaigns and projects.
  • Should be analytical, data-driven, and well-versed with Excel.
  • Detail-oriented and thrive in dynamic and fast-paced working environments.
  • Possess excellent communication & interpersonal skills.
  • A strong team player and comfortable working in matrix environments.

  Employment Type:  Permanent (Full Time)

  Spoken Language:  Malay, English

  Written Language:  Malay, English