Duties & Responsibilities
* Assist in monitoring of dependencies program/script/job running in SQL Server for corporate system.
* Design, plan, deploy, coordinate and execute application development by phases, implementation and production support activities
* Support corporate IT system users by providing guides, troubleshoot and resolve.
* Assist and guide team member.
* Ensure adequate test and post-mortem for newly release solution.
* Ensure company policies are followed.
* Drive service and process improvement initiatives across corporate system
* Perform troubleshooting and production incidents/issues and appropriate escalation to application vendor on problem resolution and release of fixes.
* Act as point-of-contact for issues impacting corporate system and escalate if necessary.
* Assist in guiding, training and managing of team members and coordinating assignment of activities within the team.
* Engage with business users in understanding and interpreting user requirements, specification gathering, documentation and liaising with relevant stakeholders (eg: application vendor) in technical solution development and delivery.
* Lead and guide employees through an organized activities aimed at introducing corporate system best practices.
* To review and reduce repetitive task via introducing new flow or change of business SOP.