IT SUPPORT & ADMIN

Duties & Responsibilities

- Monitors and maintains current inventory levels, processes purchasing request as required, tracks orders.
- Processes and approves invoices for payment
- Processes stock movement as required following established procedures.
- Managing and planning for NSRO
- Managing renewal, warranty, and repair.
- To reduce system down time, understand the outlet request and resolved and make sure it is not repeating again.
- Responsible, installation and maintenance of all IT Hardware, infrastructure, and services.
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Providing support, including procedural documentation and relevant reports.
- Following diagrams and written instructions to repair a fault or set up a system.
- Supporting the roll-out of new system and applications.
- Working continuously on a task until completion (or referral to third parties, if appropriate).
- Review diagnostics and assess the functionality and efficiency of systems
- Determine rationale and methods for upgrading company network software programs each time an update is released.
- Ensure task schedule are on track resolve with regular updates.
- Required shift work.
- Health check daily application and the data updates

Job Requirements
- Must to have: Candidate must possess at least Post-Graduate Diploma / Professional Degree in Computer Science / Software Engineering / IT or equivalent.
- Stock Management and IT logistic
- Experience on POS hardware and software.
- Experience and MDM and IT management software.
- Experience on remote application
- Comprehensive understanding of network architecture and client/server technology
- Experience POS software and hardware devices.
- Experience on SQL query
- Experience and MDM and IT management software.
- Has 1+ years of experience in, network topology & security and retail equipment’s.

Good to have: Learning attitude

  Spoken Language:  Malay, English

  Written Language:  Malay, English